ProCare Australia is a leading specialist recruitment agency for the Community Services and Early Childhood Education and Care (ECEC) sectors, connecting organisations with talented professionals through casual, locum, fixed-term and permanent recruitment solutions.

About The Organisation

Our client is a well-established not-for-profit community services organisation based in Logan, supporting individuals, young people and families to overcome adversity and thrive. For more than 40 years, they have delivered a wide range of services focused on housing and homelessness, family support, domestic and family violence, financial wellbeing, legal assistance and employment preparation. The organisation is known for its strong commitment to social justice, inclusion, community connection and achieving meaningful outcomes for the people it supports.

With a collaborative and values-driven culture, the organisation works alongside people to build independence, strengthen resilience and create pathways to long-term stability and wellbeing.

The Role

Are you passionate about supporting people experiencing homelessness and housing instability?

We are seeking a Housing Specialist to join a dedicated Mobile Support team providing intensive case management and outreach support to individuals and families who are homeless or at risk of homelessness.

This is a rewarding opportunity to make a meaningful difference while working alongside a supportive and experienced team committed to achieving positive outcomes for vulnerable members of the community.

The position is offered as a fixed-term contract until January 2027, with the potential for extension.

What You’ll Be Doing

No two days are the same in this role.

You may be:

• Supporting families residing in crisis accommodation
• Engaging with people who are sleeping rough
• Assisting clients to secure and maintain housing
• Supporting clients with housing applications and tenancy issues
• Accompanying clients to appointments and property inspections
• Providing advocacy and practical support
• Connecting clients with community services and supports
• Completing case notes, assessments and case management documentation
• Responding to emerging crises and changing priorities throughout the day

This role combines significant client-facing work with a strong administrative and case management focus.

About You

You will have a tertiary qualification and / or relevant experience.

We are looking for someone who is:

• Passionate about supporting vulnerable people
• Calm, adaptable and solutions-focused
• Able to build rapport with a diverse range of clients
• Comfortable working with people experiencing trauma, homelessness, mental health challenges and other complex circumstances
• Skilled at maintaining professional boundaries
• Resilient and able to manage challenging situations professionally
• Organised and confident managing competing priorities
• A collaborative team player who enjoys sharing ideas and supporting colleagues

What to Expect

This role operates in a fast-paced environment where flexibility is essential.

While your day may be planned, priorities can change quickly in response to client needs and emerging situations. The ability to adapt, think on your feet and remain calm under pressure is important.

You will work with people experiencing a range of challenges including homelessness, trauma, mental ill-health, family breakdown, financial hardship and social isolation.

While the work can be challenging, it is also incredibly rewarding and offers the opportunity to make a genuine difference in people’s lives.

Working Hours & Benefits

• SCHADS Level 5.1 – SCHADS 5.1 $100,783PA + 12% Super + Not-for-profit salary packaging benefits
• Full-time position
• Monday to Friday
• Standard hours: 8:30am – 5:00pm
• Monthly Accrued Day Off (ADO)
• Option to work a 9-day fortnight
• Fleet vehicles provided for work-related travel
• Supportive leadership and team environment
• Ongoing professional support and collaboration
• Potential for contract extension beyond January 2027

Compliance Requirements

Successful applicants will require:

• Current Driver Licence
• Blue Card (or ability to obtain)
• National Police Check

Why Join This Team?

You’ll be joining a collaborative and supportive team that genuinely values teamwork, open communication and shared problem-solving.

The team is passionate about the work they do and committed to supporting one another through both the challenges and successes that come with working in the housing and homelessness sector.

If you’re looking for a role where you can make a meaningful impact while being supported by experienced and approachable leaders, we’d love to hear from you.

To Apply

Please submit your resume and a cover letter outlining your relevant experience and interest in the role.

Applications will be reviewed as received, and interviews may be conducted prior to the closing date.

For a confidential chat, reach out to Sandie Elatm | ProCare Australia 07 3807 2833 | se@procareaustralia.com.au

Having a diverse workforce that represents the wider Australian community is very important in Community Services and ProCare Australia actively encourage applications from people with disabilities, from culturally and linguistically diverse backgrounds, LGBTQIA+ people, and all genders.

We recognise the richness of Aboriginal and Torres Strait Islander cultures and the unique knowledge Aboriginal and Torres Strait Islander employees bring to the workplace, policy development and programs. We welcome and encourage applications from Aboriginal and Torres Strait Islander people.