ProCare Australia are the leading specialist recruitment agency for the community service industry, providing casual, locum and permanent career opportunities. 

We are partnering with Kurbingui Youth & Family Development to recruit for this role.

About the Organisation

Kurbingui Youth & Family Development is a proud Aboriginal – Community Organisation based on Turrbal Country in North Brisbane, Yuggera Country in South Brisbane and Gubbi Gubbi/Kabi Kabi Country in Moreton Bay, with programs and services expanding across Southeast Queensland.

For over 20 years, we’ve been walking alongside our community – supporting families, young people and individuals through suite of programs, which include but are not limited to: Family Support , Social & Emotional Wellbeing, Employment & Training, NDIS Support, Youth Justice & Bail Diversionary Programs, Family and Child Connections, Youth School & Community, Domestic and Family Violence Response, Early Years Education as well as a wide range of cultural and community workshops and events.

At Kurbingui, we believe that true impact happens when people feel seen, supported and empowered. We’re not just building programs – we’re building pathways, opportunities and stronger futures for our community. As we continue to grow, we remain grounded in culture, guided by our values, and driven by a vision of connection, empowerment and lasting change.

Kurbingui is recognised as a leading community organisation in Brisbane, trusted for our commitment to primarily Aboriginal & Torres Strait Islander families, children and their young people as well as non-Indigenous and Culturally and Linguistically Diverse members within the communities we serve

Our programs and services are built on cultural knowledge, respect and partnership. We are proud to be a respected and reliable voice in the community, and we continue to grow so that we can reach and support more people across Queensland.

Joining Kurbingui means becoming part of a movement that is strengthening culture, creating opportunity and making a difference every day.

This is an Identified Position. It is a genuine occupational requirement that the role be filled by an Aboriginal and/or Torres Strait Islander person, as permitted by and arguable under sections 25, 104 and 105 of the Queensland Anti-Discrimination Act 1991.

About the Program – Yadeni Tago

• Combined Family and Child Connect (Combined FaCC) (Indigenous and non-Indigenous Family and Child Connect Program)

The Combined Family and Child Connect for the Greater Brisbane region is delivered by Kurbingui Youth and Family Development. This integrated model within our Community is called “Yadeni Tago” which is Turrbal language for “Advancing Together”. The program acknowledges the strengths of a diverse and multi-skilled team and has been a great opportunity for all team members to share their skills and knowledge including working with families using various culturally safe frameworks, approaches, and practice for Indigenous, non-Indigenous, and Culturally and Linguistically Diverse families. Yadeni Tago staff are committed to maintain professional and culturally safe environments for both staff and families they work with.

The Combined FaCC is a Queensland Government-funded initiative aimed at ensuring vulnerable families and children have access to high-quality services at the right time to support them to maintain the family unit.

The Role

The primary purpose of the role is to provide quality service through the assessment and recommendation of culturally appropriate responses comprising all aspects of intake, engagement, assessment, information, advice and referral to support services within a time-limited period.

Key Responsibilities

• Undertake intake, screening, and comprehensive assessments to determine appropriate responses for children and families
• Gather and analyse information to assess risk, safety, and support needs, including consultation with relevant frameworks and stakeholders
• Provide high-quality information, advice, referrals, and active linkages to internal and external support services
• Deliver short-term casework support, including “case holding” and brief interventions for families with complex needs
• Apply strengths-based and trauma-informed approaches to engage families and support positive outcomes
• Work within child protection frameworks, including applying relevant guidelines and escalating risk where required
• Collaborate with internal team members, partner agencies, and specialist services (including DFV supports) to ensure coordinated service responses
• Build and maintain strong relationships with community stakeholders, service providers, and support networks
• Facilitate culturally safe and responsive engagement with Aboriginal and Torres Strait Islander families and communities
• Participate in community engagement activities and contribute to service visibility and accessibility
• Maintain accurate, timely, and compliant case notes, data entry, reporting, and documentation
• Contribute to continuous improvement, team planning, and professional development activities

Role Requirements

• Demonstrated experience in case management, intake, or family support within community services
• Strong knowledge of child protection systems, risk assessment, and referral pathways
• Proven ability to engage and build trust with individuals and families experiencing complex and high-level needs
• Ability to manage competing priorities, work autonomously, and exercise sound judgement
• Highly developed communication skills, with the ability to work effectively across diverse stakeholders
• Commitment to culturally safe, respectful, and inclusive practice
• Strong administrative and organisational skills, including case documentation and reporting

Probity Requirements

• Minimum Certificate IV in Community Services or related field
• You have (or can obtain) a Positive Notice Blue Card, First Aid and CPR, Criminal History check, NDIS Worker Screen Check and a current Queensland Driver’s License.

Remuneration and Benefits

• SCHADS Level 4 – $88,099.44 – $94,791.84 per year + 12% super
• Not for profit salary sacrifice available to increase your take home pay
• Ongoing Professional Development Opportunities
• Purpose driven organisation working towards enhancing community safety & wellbeing
• Paid parental leave for eligible employees
• Access to Ceremonial, Cultural & Community Service Leave
• Access to free and confidential counselling and support through our EAP service.
• Access to paid External Professional Supervision
• Access to all necessary Tools of the trade – Smart Phone & Laptop (Pool vehicle for business travel)
• Support for career development, including annual performance reviews, structured supervision frameworks, professional training opportunities, development plans & succession planning.

To Apply

Apply with your resume and a cover letter via Seek.

Applications will be reviewed upon receipt.

For a confidential chat, reach out to Sandie Elatm | ProCare Australia 07 3807 2833 | se@procareaustralia.com.au

Having a diverse workforce that represents the wider Australian community is very important in Community Services and ProCare Australia actively encourage applications from people with disabilities, from culturally and linguistically diverse backgrounds, LGBTQIA+ people, and all genders.

We recognise the richness of Aboriginal and Torres Strait Islander cultures and the unique knowledge Aboriginal and Torres Strait Islander employees bring to the workplace, policy development and programs. We welcome and encourage applications from Aboriginal and Torres Strait Islander people.