Testimonials

Lifeline Darling Downs & South West Queensland Ltd –  Rachelle – Chief Executive Officer

“We have partnered with ProCare on several occasions now to assist us when being unable to find suitably skilled and qualified staff. We will never compromise on expecting quality staff to support our community, and on every occasion ProCare have been able to assist us. The team consistently find highly qualified and experienced candidates who have been a great match for the culture of our organisation across our many rural and remote locations. We highly recommend ProCare to any organisation wanting a professional, reliable recruitment service. They take the time to understand your organisation and then get on with getting the job done."

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Liv – ProCare Australia Candidate 

“Indi has been absolutely outstanding throughout the entire recruitment process. She not only helped me secure a locum position but also supported my smooth transition into a permanent role with the company. Her support, responsiveness and dedication were evident every step of the way.

I’m incredibly grateful for her advocacy and assistance and I highly recommend Indi and the team at ProCare to anyone working in the community services industry."

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Multicultural Australia – Dani – Senior Manager, Unaccompanied Minors Program 

“ProCare has been a consistent support for Multicultural Australia’s Unaccompanied Humanitarian Minors program with regular Labour Hire Residential Youth Support Workers when required, and lately supporting in a recruitment campaign to onboard a larger cohort of RYSW team members. We appreciate being able to be very specific about the ideal candidate, both for short term and long term resourcing needs, how helpful the ProCare team are, and how dedicated they have been at finding the right fit, addressing any concerns promptly and professionally. We are grateful for the extended support in delivering out of home care services to children and young people in Queensland.”

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Youth Care Support Services – Ann Marie Matthews – CEO

“We have partnered with ProCare for over 19 years and we value our relationship with all the team who understand our organisational needs when agency staff are required at short notice or in advance.

ProCare are professional and responsive and we would highly recommend ProCare as a staffing solution to any organisation in the community services sector.”

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Darcy – ProCare Australia Candidate

“Indi has been exceptional throughout the entire recruitment journey. She not only assisted me in securing a locum position but also played a key role in my smooth transition into a permanent role within the company. Her consistent support, responsiveness and commitment were evident at every stage – she even ensured I was well taken care of whilst she was on leave.

I am truly grateful for her guidance and advocacy and I highly recommend Indi and the team at ProCare to anyone working in the community services sector."

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DV Connect – Candice – Director Operations 

“We partnered with ProCare during a period of rapid growth and high demand for staffing solutions. Their expertise in matching candidates with our organisation’s needs has been invaluable. Their team has consistently provided us with high-quality candidates who have seamlessly integrated into our workforce, allowing us to meet our objectives efficiently.

We recommend ProCare to any organisation seeking reliable and effective staffing solutions. Their professionalism, expertise, and personalized approach make them an invaluable partner in recruitment."

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T – ProCare Australia Candidate 

“Indi has been a fantastic Recruitment Consultant throughout my journey. She helped me secure my locum position and was incredibly supportive every step of the way, including assisting with my transition to a full-time contract. Indi and the ProCare team have always been responsive, professional and a pleasure to work with. I’m grateful for all of Indi’s help and highly recommend her to anyone seeking a dedicated and caring recruiter."

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BEROS – Toni – Team Leader

“As a long-term partner, we have had great experiences with ProCare. Their rostering team is highly responsive to requests for staff to fill our roster at short notice (special shout-out to Vicki!), They have taken the time to understand our service and the skills required to work with us.

They have consistently sent us reliable and highly qualified staff who can jump in and support young people and our service, allowing us to remain open and responsive to the young people who need emergency support."

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Natalie ProCare Youth Worker

“I just wanted to say how wonderful it is to see ProCare’s Team work being demonstrated each and every day.

Everyone in the office seems to pitch in and assist each other when needed. It’s a really great culture to work in."

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Lisa – Family Response Facilitator

“In 2006, ProCare gave me one of my first opportunities to practice in social and community services, providing me with professional experience and a rich foundation to build a career in the delivery and management of programs across the social services spectrum.

Last year, my circumstances changed and I had achieved a diverse and satisfying career and now, seeking a more flexible work arrangement, I registered with ProCare again, some 17 years later!

The process to register was seamless and efficient, including probity checks and clearances, and within days, I commenced a short term contract.

ProCare’s ability to match professional skills to employers requirements resulted in the contract becoming an offer of permanent employment.

Throughout the transition, ProCare staff supported the process and negotiated the employment contract to ensure both my own and the organisations needs and requirements were met.

From the moment I started in the permanent role, I have felt confident and capable in the position duties and have clear employer expectations. I feel respected and valued for my professional experience and enjoy a supportive team culture.

ProCare’s industry knowledge and commitment to quality standards of practice and professionalism, gets results for candidates and employers, ensuring integrity in recruitment and selection process that are seamless and compatible."

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  Arches Accommodation Support – Sarah MacLeish – Co-Managing Director and Founder

“ProCare are not just a labour hire agency – they are a workforce capability partner. We have required a diverse range of staffing and human resource solutions to meet the needs of a very complex client group; and ProCare have delivered every time. ProCare are responsive, skilled and accommodating, demonstrating an authentic care and concern not only for our needs, but those of our clients. Partnering with ProCare has assisted us to deliver outcomes we could not have achieved without them.”

Noeleen ProCare Youth Worker

“I cannot thank you enough for the support and guidance you have given me.

I will always promote ProCare Australia as the best organisation I have ever worked for. I cannot believe how much support I get from all of the staff at this wonderful organisation."

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Fatou Njie- Triage Counsellor 

“Procare has been able to take away the stress of looking for a job for me. Matching my professional skills to an employer resulting in a permanent position. They continue to support and advocate when needed. I regret not joining them earlier. Best in the business!"

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Michael – Response and Connection Practitioner

“When I moved from Melbourne to the Gold Coast, I ascertained in my job search that ProCare was the “go to” Recruitment Agency for Social Work positions. In fact, they are the only specialists in the field of Social Work and Community Care Recruitment in Brisbane and the Gold Coast.

ProCare have secured a number of employment opportunities for me and have demonstrated a wide range of knowledge and expertise regarding job positions. I have worked with a number of their Recruitment Consultants who are very diligent and helpful. On each occasion, work opportunities have been secured in a timely manner.

ProCare has great working relationships with clients in the statutory and NGO sectors. I highly recommend ProCare as leaders in their recruitment field.”

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K.I.N Care Dee – Director and Owner

“ProCare have been supporting K.I.N. Care Services QLD with any staffing needs for a few years now. ProCare excels at matching and can assess who is best fit from their team to support a client/family on our team. This assessment skill is so important in the support we do and the subsequent positive experience felt by our clients and families. We look forward to our continued positive working relationship with ProCare into 2023.”

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Tammy ProCare Youth Worker

“I love that ProCare Australia has given me back control to work with flexibility in my busy life, the hourly rate’s fantastic and this allows me to work less & gain some work life balance again.

I really love working for ProCare to be honest. It’s always different and so exciting and rewarding.”

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Cushla – Response and Connection Practitioner

“Your support and amazing speed to market delivery has been brilliant!! I am one happy candidate!! I appreciate your amazing service and look forward to working with you in the future as well.”

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YCSS – Christina – Business and Projects Leader

“At YCSS, we value professionalism and consistency, that’s why we’ve trusted ProCare to handle our recruitment for so many years. ProCare have a great team who are positive and professional, easy to work with, and who always to their best to help us find great staff. We highly recommend ProCare as a professional service.”

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Chantelle – Clinician | Foster and Kinship Care

“I was looking to relocate back to Brisbane. I originally applied for a different job on Seek.com for ProCare. A few days later, I received a phone call, and though unsuccessful in my original application, ProCare graciously offered another position that they thought would suit my needs. They were professional and very understanding. ProCare supported me through the entire recruitment process. And that led me to not only be able to relocate to Brisbane but also land my dream job."

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Jamie-Lee ProCare Youth Worker

“Thank you for all of your patience and warmth.

This was the most pleasant recruitment process I’ve ever been through.”

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Centre for Play Therapy – Kylie – Founder and Co-Director

“I have had the pleasure of working with the team at ProCare for many years, and have found every team member to deliver a professional, prompt and supportive service to our organisation.

We recently required urgent filling of a temporary role, and the team at ProCare were incredible in finding us a candidate to ensure we were able to continue to deliver quality services to our clients.

I can’t rate highly enough the wonderful experience we have had with ProCare, it is my go to for any recruitment support and we are grateful to the amazing support they provide.”

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Alex ProCare Youth Worker

“Working for ProCare has introduced me to government agencies and non-profit organisations and has helped foster my own personal development by providing flexibility to study and balance family life.

I cannot thank ProCare enough for all of the opportunities."

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Perise Ili –  Residential Youth Worker

“Since working with ProCare, I know what it feels like to have support and people care about the work you do and your safety.

I would never work for anyone else again. I highly recommend ProCare Australia to anyone looking for work or looking for great service!!"

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Noleen – Long-term Candidate

“I have been thinking about what I wanted to say to you because thank you is not enough.

You will never know what you have given me the day you asked if I wanted to sign on with ProCare.

ProCare you are an awesome company and Sandie you are amazing.

Thank you so very much."

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Josie – Social Worker

“I recently moved back to Brisbane it was suggested to me that ProCare may be helpful in supporting me to get some casual or ongoing work. In all honesty, as an experienced worker in the not-for-profit space I was dubious about recruitment and labour hire companies but from my first interaction with ProCare I was evident that this organisation is run with genuine care for workers and clients alike.

I felt supported and that my needs, as well as the clients’, were listened to and understood. There is a genuine care for high quality practice built on supportive relationships and evidence-based practice.

Thanks Sandie, Bella, Christine, Vicki and rest of team for getting me up and running in Brisbane."

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Rachael – Coordinator – Logan Youth Foyer Housing and Homelessness – Wesley Mission QLD

“ ProCare have always been very responsive to the arising needs of our program, and strive to get candidates through to us as soon as possible. We have been able to fill lots of short notice shifts with ProCare’s help and met lots of lovely Youth Workers along the way who have assisted with the delivery of our program.”

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Jessica – ProCare Australia Candidate

“I’d like to express my sincere appreciation for Sandie from ProCare Australia. She was supportive, genuine, and highly professional throughout the entire recruitment process. What stood out most was her professionalism combined with a warm, personal touch

Sandie took the time to understand my experience and career goals, kept me well-informed, and made each step feel smooth and stress-free.

Thanks to Sandie’s guidance and encouragement, I secured a role that aligns perfectly with my skills and values. I’m truly grateful for her support and highly recommend her to anyone seeking a recruiter who genuinely cares.”

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ProCare Youth Worker

“I have absolutely loved the last (almost) four years working for ProCare, and am beyond grateful for the opportunities I have had and experience I have gained.

The care, communication, flexibility, professionalism, and support from the whole ProCare Team is unmatched.

There have definitely been some challenges over the years and I’m so thankful that I’ve always been able to count on ProCare to have my back and prioritise my safety and wellbeing.

Truly could not have asked for a better employer!"

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Bec – ProCare Candidate – Placed into Housing and Homelessness Case Manager Role

“This is my second time using ProCare for casual and contract employment.

Both times I have been with ProCare, the Team have made the process so easy to sign up and actively send you the kind of work you have requested. They take all the hard work out of applying for jobs and attending interviews blind.

With ProCare, you get to try before you buy and get paid well doing so. I have now been offered a full-time role through the organisation that ProCare temped me to, and it was a great way to see if I was a team fit and enjoyed the role. Would definitely recommend this process for casual or if you are looking for full-time work.

I have also used them as a Manager to employ staff and it was an easy way to get resumes checked and sent that fit what you need and will give you your time back to focus on the work you need to do for your programs.

Thanks, ProCare, once again you have looked after me well."

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