Since 2003, ProCare Australia has been the leading specialist Recruitment and Labour Hire Agency for the Community Service sector in Australia – supporting casual, locum, fixed term contract permanent career opportunities.

The Organisation:

The organisation is a not for profit organisation committed to reducing harms associated with alcohol and other drug use. They have been a specialist provider of alcohol and other drug services since 1980 and currently operates throughout Queensland, New South Wales and South Australia.

Their vision of flourishing peoples and communities living free from the harms of alcohol and other drugs is achieved through commitment to delivering the highest standard of awareness, rehabilitation and management solutions.

The Role:

The Case Worker position is a full-time based role based in Roma, QLD centered on delivering and providing structured and intensive support to individuals aged 18 and above facing moderate to severe substance dependence.

In this role, you’ll be at the forefront of delivering evidence-informed, contemporary AOD programs. Employing psychosocial interventions backed by research, you’ll lead individual and group counselling sessions focused on addressing harmful substance use, developing coping strategies, relapse prevention, and more.

From intake and assessment to discharge planning and post-treatment support, you’ll be involved in every step of the client’s journey towards recovery. 

The position is funded until 30th of June 2025 with possibility of extension. 

The role is not limited to those based in Roma (a $10,000 relocation incentive may be available to eligible and suitable applicants).

Key Responsibilities:

• Ensuring seamless delivery of the program and facilitating individual case management.
• Be informed by contemporary evidence based treatment services of people experiencing problematic AOD use.
• Work with clients across all stages of substance use
• Respond to the full range of psychoactive substances available (including alcohol, tobacco, licit and illicit drug use, pharmaceutical drug misuse, emerging synthetics, poly drug use)
• Consider the support needs of the client and their family, including dependent children.
• Be culturally appropriate and responsive to the needs of Aboriginal and Torres Strait Islander peoples social and emotional needs and whole of health treatment frameworks
• Respond to the method of use and associated risk factors, in recognition of the fact that drug use trends change rapidly
• Work with other relevant service providers and agencies as indicated in treatment planning to achieve client identified treatment goals
• Flexibly meet clients’ and needs varying including ways to maximise participation such as outreach, and hours of operation.

To Be Successful:

• Have a refined understanding or experience with relevant statutory requirements, organisational programs and policies
• Be committed to providing quality programs and excellent services and support that represent leadership and innovation
• Adhere to and practice the organisation’s mission, vision and core values

Additional Requirements:

• Undergraduate qualifications in health/human services; minimum two (2) years’ experience in the sector. Preference for qualifications to be within the Human Services field.
•  Membership with a relevant professional body preferred but not mandatory
• Hold a valid Australian Driver’s License
• Hold a valid Blue Card (paid)

If your application progresses, a completed response to Key Selection Criteria and tailored Cover Letter to the position description will be required.

Salary and Benefits:

• Level 4.4 SCHADS ($91,586.56 + Super + Salary Packaging)
• $10,000 Remote Working Incentive – $5,000 over the first 6 months, and additional $5,000 after 12 months
• Financial Relocation Assistance $1,500
• Onsite parking

How to Apply:

You can apply through Seek or through ProCare Australia’s website https://www.procareaustralia.com.au/jobs/ or by emailing Cassius (Recruitment Consultant) at cs@procareaustralia.com.au

Having a diverse workforce that represents the wider Australian community is very important in Community Services and ProCare Australia actively encourage applications from people with disabilities, from culturally and linguistically diverse backgrounds, LGBTQIA+ people, and all genders.

We recognise the richness of Aboriginal and Torres Strait Islander cultures and the unique knowledge Aboriginal and Torres Strait Islander employees bring to the workplace, policy development and programs. We welcome and encourage applications from Aboriginal and Torres Strait Islander people.