ProCare Australia are the leading specialist recruitment agency for the community service industry, providing casual, locum and permanent career opportunities. 

 

Our Client 

DVConnect is a leading provider of evidence-based and trauma-informed services for people impacted by all forms of personal violent crime, including those who use and experience violence in their relationships. Their purpose is to create pathways for a life free from violence and fear. 

 

The Team 

Womensline is a 24/7/365 free crisis helpline for women and children across Queensland experiencing domestic and family violence. They operate from an intersectional feminist framework, acknowledging that domestic and family violence is gender-based violence, predominantly perpetrated by men against women and children. They provide immediate individualised support and options to help victim/survivors feel safe again, whether they want to stay in the home, are thinking about leaving or have already left.

 **It is a genuine requirement that this position is filled by a woman as permitted in sections 25, 104 and 105 of the Anti-Discrimination Act, 1991.** 

 To be considered, it is essential that those interested be an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti Discrimination Act 1991 that applicants are Aboriginal and Torres Strait Islanders. **

Your Role

The First Nations Practitioner role is a full-time fixed term contract until December 2026, with the possibility of extension.

This role offers guidance on culturally safe practices with First Nations callers through real-time consults, case reviews, and brief sessions. It includes reviewing risk, presentation, and documentation relating to First Nations callers, and providing advice to leadership on appropriate responses. The First Nations Practitioner supports staff handling complex calls, leads continuous improvement activities, and develops work guides, procedures, and workflows to enhance cultural safety.

Additionally, the role fosters relationships with sector and non-sector partners, addressing issues and proactively engaging in partnership-building. It also collaborates with the Service Integration Coordinator to establish state-wide service relationships, potentially involving travel.

 

Position Requirements 

• It is a genuine requirement of this position to be filled by a woman as permitted in sections 25, 104 and 105 of the Anti-Discrimination Act, 1991.
• Minimum 2 years of professional experience in social and community services at a mid-senior level.
• Skilled in needs identification, risk assessments, safety planning, complex case management, and delivering referrals.
• Ability to apply frameworks addressing gendered violence against women and children.
• Experience in providing culturally safe guidance to support First Nations peoples affected by domestic, family, or sexual violence.
• Strong relationship-building skills with sector and non-sector partners.
• Leadership experience in training, guiding, and supporting teams.
• Ability to solve problems and make decisions under pressure.
• Excellent verbal and written communication for team and stakeholder engagement.
• Ability to manage multiple tasks, prioritize, and ensure efficient workflow.
• Well-developed IT skills.

 

Other Requirements 

• To be considered, it is essential that those interested be an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti Discrimination Act 1991 that applicants are Aboriginal and Torres Strait Islanders.
• (P) Blue Card.
• Willingness to undergo national police check facilitated by employer prior to commencing employment. 
• Valid photo ID.
• Right to work in Australia.

 

Desirable

• Completed (or working towards) a tertiary qualification in Behavioural Science, Social Work, Human Services, or other relevant fields 
• Experience working for a not-for-profit organisation, preferably within the DFSV sector or similar.
• Knowledge and understanding about the Domestic and Family Violence Protection Act 2012

 

Remuneration and Benefits

 • SCHADS Level 5 banding + 11.5% Superannuation. .

• Salary packaging available to reduce taxable income. 

• New role within a growing organisation – make it your own!

• Family friendly and inclusive team environment. 

 

Having a diverse workforce that represents the wider Australian community is very important in Community Services and ProCare Australia actively encourage applications from people with disabilities, from culturally and linguistically diverse backgrounds, LGBTQIA+ people, and all genders.

We recognise the richness of Aboriginal and Torres Strait Islander cultures and the unique knowledge Aboriginal and Torres Strait Islander employees bring to the workplace, policy development and programs. We welcome and encourage applications from Aboriginal and Torres Strait Islander people.

 

For a confidential chat, reach out to the recruitment team on 07 3807 2833 or ia@procareaustralia.com.au