ProCare Australia are the leading specialist recruitment agency for the community service industry, providing casual, locum and permanent career opportunities. 

About the Organisation

This respected community organisation is a leading provider of programs and support services for Aboriginal and Torres Strait Islander peoples across the greater Brisbane region. What began as a small grassroots initiative in the early 2000s has grown into a dynamic organisation delivering a wide range of government and community-funded programs focused on empowerment, education, cultural connection, and wellbeing.

Guided by strong cultural values, the organisation’s mission is to empower individuals, families, and communities to reach their potential. Their work is underpinned by principles of personal growth, harmony, accountability, open communication, and teamwork.

With a commitment to collaboration and community leadership, the organisation continues to expand its services and partnerships, providing culturally grounded programs that strengthen identity, promote opportunity, and foster positive change for future generations.

All applicants are welcome – You don’t need to identify as Aboriginal or Torres Strait Islander to apply, though Aboriginal and Torres Strait Islander applicants are strongly encouraged. The organisation provides ongoing cultural learning and development, supporting all staff to work in a culturally safe and inclusive environment.

About the Family Wellbeing Service

The Family Wellbeing Service operates under the Family Led Decision Making (FLDM) Framework, placing families’ knowledge, story, and vision at the centre of case planning.

The multidisciplinary team works across mental health, domestic and family violence, child protection, early childhood development, and community engagement to support families with complex needs through flexible, culturally safe responses. Support is delivered across office, community, and outreach settings, including home visits where appropriate.

The Role

Our client is seeking a Family Wellbeing Practitioner to deliver culturally safe, family-centred case management and early intervention support to Aboriginal and Torres Strait Islander children, young people, and families.

The role involves working alongside families in both community and outreach settings to strengthen parenting capacity, improve safety and wellbeing, and build resilience through practical support, advocacy, and coordinated referrals. Practitioners contribute to program outcomes through high-quality service delivery, data collection, and reporting in line with funding and legislative requirements.

Key Responsibilities

• Provide culturally safe, family-centred case management and practical support to Aboriginal and Torres Strait Islander children, young people, and families
• Develop, implement, and review family-led case plans tailored to each family’s needs
• Support families to access services, referrals, and community resources, including advocacy where needed
• Deliver parenting guidance, family support, and practical interventions to build resilience and strengthen relationships
• Collaborate with Elders, community leaders, and partner agencies to ensure holistic, culturally grounded support
• Maintain accurate and timely case records, reports, and data in line with organisational policies and funding requirements
• Identify risks, respond to safeguarding concerns, and act in accordance with policy and legislation
• Participate in team meetings, supervision, and professional development to maintain best practice

Role Requirements

• Experience in community services, social work, psychology, youth work, or early childhood with a focus on child protection
• Strong knowledge of Aboriginal and Torres Strait Islander cultures and communities
• Proven ability to work effectively with families, children, and external agencies
• Excellent communication, organisational, and case planning skills
• Competence in Microsoft Office and database systems

Probity Requirements

• Minimum Certificate III in Community Services or related field
• Current QLD Driver Licence
• Possession of, or ability to obtain, a ‘Positive Notice’ Blue Card (Working with Children Check).
• First Aid and CPR certification, or willingness to obtain (the employer will cover this cost).
• Willingness to undergo a National Police and Criminal History Check (the employer will cover this cost).

Remuneration and Benefits

• SCHADS Level 4 – $88,099.44 – $94,791.84 per year + 12% super
• Not for profit salary sacrifice available to increase your take home pay
• Pool cars available for all work related travel
• Ongoing professional development including fortnightly succession planning
• Cultural learning opportunities provided
• Paid parental leave for eligible employees
• Access to Ceremonial, Cultural and Community Service Leave
• Access to free and confidential counselling and support through EAP

To Apply

Apply with your resume and a cover letter via Seek.

Applications will be reviewed upon receipt.

For a confidential chat, reach out to Indi Adams, Recruitment Consultant via email – ia@procareaustralia.com.au

Having a diverse workforce that represents the wider Australian community is very important in Community Services and ProCare Australia actively encourage applications from people with disabilities, from culturally and linguistically diverse backgrounds, LGBTQIA+ people, and all genders.

We recognise the richness of Aboriginal and Torres Strait Islander cultures and the unique knowledge Aboriginal and Torres Strait Islander employees bring to the workplace, policy development and programs. We welcome and encourage applications from Aboriginal and Torres Strait Islander people.